Network Engineer L2

Full Job Description

Opportunity Type: On-Site / On-Shore Directly on Client Payroll.

· Manages end user devices and Configuration, Troubleshooting and endpoint security

· Provides On-Prem and Remote and meet SLA accordance with committed agreements

· Proactive approach for solving IT and Network for all Users of Enterprise

· Administers assets and supports IT warehouses that store assets

· Resolves IP / Voice / TCP / Communication issues

· Addresses Peripheral issues in collaboration with the respective vendor

· Oversees MPS vendor's service delivery and performance

· Supports conference room systems and digital signage

· Updates ticketing and service management system and tracks inventory of the technical equipment

· Prepares and distributes training manuals for end user IT tasks

· Trains users on how to navigate Enterprise IT environment and provides guidance to end users in the use of systems and equipment

· Provides remote advisory to help desk engineers at branches

· Supports IT activities such as planning, procurement, assessment, and reporting

· Provide Training to Subordinates.

· Supports file sharing and backup (mailbox, One Drive, One Drive cloud storage)

· Follows all relevant functional policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner

· Installs required software application updates on end users’ PCs.

· Performs other related duties or assignments as directed.

· Experience Networking / Switching and Routing Technologies.

· Experience in end user devices and peripherals including provisioning, remote and desk-side support, break-fix, maintenance, and endpoint security

· Expertise in Windows 10 and Windows 11 administration, LAN management, Wi-Fi, end user backup, PC hardware, and endpoint security

· Knowledge of MS Office

· Trained in the following: Microsoft: Managing Modern Desktops and ITIL 4 Foundation

· Automate Windows deployments by using Windows Autopilot and Manage applications by using Microsoft certifications preferred

· On-Site Opportunities would be provided with very much Attractive Salary with Extra periodic Benefits. · So Please submit your assessment link with Genuine Interest related to On-Site Opportunities for this Role. · We hope this change in your career would be a Step towards success! · Opportunities to Work and Manage the Network of Demanding Industries such as Petroleum / Chemical / Oil & Gas etc.

· This Role is for Networking, However Client Payroll which you would be working on is One of the leading MSP in Middle East. So you can get wide range of Opportunities and benefits throughout career .