Chief Specialist, Marketing Intelligence

Full Job Description

1. JOB DETAILS:

Position Title: Director Commercial

Broad Band: E1: M9: Senior Management

Reports to

Department & Function:
Phosphate BU

Job Code:

Date Prepared/Revised:

Talent Pipeline Layer: Managing Managers (MM)

2. OVERALL JOB PURPOSE:

Accountable for developing strategic direction to develop and promote the Ma’aden brand, implement the Ma’aden commercial strategy, and expand and diversify Ma’aden activities, accelerating growth and maximize returns for the company in multiple regions/countries

3. QUALIFICATIONS, EXPERIENCE & SKILLS:

Qualification:

Relevant technical/business degree
MBA (incl Strategic management)

Experience:

15 years relevant experience including at least 5 years in senior management role
* International experience
* Mergers and acquisitions

Skills:

* Proven leadership and management skills (people skills)
* Ability to deal with unknown, combine unrelated data and information to create new insight
* Global mindset
* Sound business acumen
* Advanced understanding of business value chain
* Leading expert knowledge of discipline trends, interpretation and application of industry knowledge
* Strategic thinking and ability to translate strategy into tactical plans
* Design thinking
* Entrepreneurial and commercial thinking
* Change agent and ability to lead transformation
* Advanced knowledge and understanding of practical impact of all relevant regulatory and statutory requirements
* Advanced knowledge and understanding of Ma’aden codes, regulation, rules, procedures and processes
* Ability to drive engagement and foster high performance culture
* Creating and innovating
* Discernment and sound decision making skills
* Resilience
* Intercultural intelligence
* Advanced verbal and written communication skills
* Results driven (aligning customer/business/cost/strategy/expectations)
* Expert discipline knowledge
* Advance competence performing risk management and analysis
* Fluent English

4. KEY ACCOUNTABILITIES:

Focus Area

Operational / Functional

Legal:

1. Meet both individual and aggregate targets, (production volumes, projects, yield, availability, SHE) by pro-actively making appropriate adjustments in pursuit of delivery results (production volumes, projects, yield, availability, SHE) and quality results (product quality, service quality, customer satisfaction)
2. Drive cost/capital competitiveness by Ensuring all reporting managers meet professional/technical/operational standards
3. Drive productivity and HSE target achievement
4. Translation and execution of functional/departmental strategy
5. Resource and asset management
6. Operational/project plans and priorities
* Accountable for ensuring respective functional and operational strategies are blended in with overall business strategy
* Facilitate and monitor implementation of strategies
* Communicate and ensure that vision, values and business direction are embraced by the team
* Frequent dialogue with management teams to ensure that vision, values and business direction are embraced by the team and effectively cascaded to their respective teams
* Rapidly respond, develop and execute plans which directly support the business strategy
* Make trade-offs within the function that supports the business strategy, profitability and competitive advantage
* Optimise and improve systems and processes in ways that deliver economic and/or competitive gains
* Challenge non-conformance and create a functional immune system
* Match team strength, performance and energy with strategic requirements
* Structure Marketing Commercial function to deliver both short- and long-term results
* Forging interdependencies between divisions/affiliates and exploiting synergies
* Ensure full compliance to all applicable HSERQ legislation, regulations, codes, rules and processes
* Consistently reduce all non-value-adding work and improve productivity
* Have frequent financial meetings with subordinate managers to ensure proper cost control
* Performance management of team (facilitate frequent performance dialogue and take corrective action/give recognition) and ensuring proper performance management downwards
* Ensure proper (strategic) talent management in area of responsibility. Identify talent and develop personnel to ensure a competent work force and appropriate career development
* Communicate, facilitate and execute change and improvement effectively (Ma’aden change and interventions)
* Manage all resources (people, money, equipment, etc) responsibly, ensuring safety and continuous compliance with requirements (cost, quality, due dates, targets)
* Steer the development and delivery of the Affiliate strategy in multiple regions/countries to accelerate growth and maximize returns for the company
* Drive the development of Ma’aden brand in the regions, by building strong and long-term relations with strategic customers and partners (Government entities, service providers, Sales Reps, JVs, etc.)
* Direct and lead the diversification of Ma’aden activities by enlarging its markets, product mix and service offering
* Accountable for ensuring full satisfaction of Ma’aden customers and partners; oversee the relations with customers and local partners, to build strong and sustainable networks and maximize customer satisfaction
* Accountable for the sales of Ma'aden products in multiple regions/countries in line with the Affiliate strategy
* Lead the design and the execution of Ma’aden route-to-market strategy for products within the Affiliate's regions, in line with the strategy defined by the Affiliate
* Validate the definition of Ma’aden sales plan and resources required for its realization, drive the execution of marketing initiatives in these regions and monitor and mitigate risks
* Lead the commercial negotiations with Ma’aden customers, including for strategic long-term agreements and oversee the support from all internal resources (Supply Chain, Service Offices, Market Intelligence, etc) to maximize returns for the company
* Drive the realization of Ma’aden business plan with the objective to maximize Ma’aden netbacks while matching yearly sales objectives
* Accountable to build Ma’aden brand in the regions, by enlarging Ma’aden offer (new products, new services, new markets) and implementing a large set of marketing actions (e.g. promotions, regional events, etc.)
* Lead the identification, preliminary assessment and recommendation of potential growth opportunities for Ma’aden (for new products or potential inorganic opportunities) and contribute to the investment committee on growth opportunities, and once approved, supervise the execution with Commercial Managers and potential external partners

Leadership

1. Ensured all team members understand, support and execute the departmental strategy through the formulation and translation of strategy
2. Establish High performance in the team through Goal clarity and alignment of all team members (performance direction)
3. Creates an Energized team environment through focusing on engagement and enablement of our team that results in high performance
4. Management team effectiveness by ensuring all reporting managers have clear, current and measurable goals aligned with the business direction
5. Hold direct reports accountable for their own results and obstacles and deals with under performance
6. Management team skill and development by seeking out opportunities for growth and development - self and direct reports
7. Employment equity target achievement (Employee Profile) opportunity utilization
8. Creates a high performance culture and values driven environment
9. Resources availability and optimization by ensuring that Cost effective resources are available for results delivery on a daily basis; Willing to make resource trade-offs among sub-teams which improve overall results
10. Results monitoring and control (incl. systems and quality control)
11. Governance/charter/legal compliance (audit, inspect)
* Inspire a shared vision
* Develop teams
* Empowering others to act
* Facilitate transformation and change
* Facilitate continuous improvement
* Instil high performance culture
* Instil safety culture
* Hold managers accountable for developing leaders and core (future) competence
* Further Ma'aden's image as a responsible corporate citizen and contribute to establish Ma'aden as 3rd pillar of KSA economy
* Represent Ma’aden in regional events to build the company image and channels
* Has extensive work contacts at all levels within the Company to obtain information required for the job
* Frequent outside contacts at senior executive levels with Ma’aden strategic customers, foreign Government Ministries, marketing and commercial partners in local markets
* Frequent contacts with Ma’aden Affiliate/SBU executives for information-sharing and decision-making

Relationships

1. Build effective relations with all stakeholders (managers, team, peers, service providers, customers)
2. Built effective Upstream & downstream interface management/relations/networks
3. Proactively support peers in own and other departments by readily sharing information and knowledge throughout the division
4. customer supplier relationship and management (incl. contractors, service providers)
5. Stakeholders interface
6. Continuous improvement and learning through optimized and improved systems and work processes that drive productivity and reduce cost (self and corporate initiatives)
7. Use opportunities and appropriate communications tools to effectively communicate information
8. Create the environment for questioning, risk taking and improvement and measure direct reports on improvement in their areas of responsibility
* Facilitate effective communication across departments
* Network and collaborate with service providers (e.g. finance, HR, IT, etc)
* Build and maintain sound networks and relationships with external parties
* Identify and support inter-dependencies (synergies) with own and other departments within the value chain
* Build and maintain sound working relationship with external and internal stakeholders
* Ma'aden investment committee

5. COMPETENCIES:

Technical/Functional

Marketing/sales theories, concepts, principles, models
Advanced
Financial aspects of sales (revenues/margins etc)
Advanced
Knowledge of commodity/consumer markets
Expert
Knowledge of customer drivers/ service
Advanced
Customer demand management
Advanced
Channel to market management
Advanced
Knowledge of international/domestic product pricing
Advanced
Product knowledge
Expert
Knowledge of business processes & systems
Expert
Sales budgeting & forecasting
Advanced
Debtors & credit management
Advanced
Knowledge of end-use/industry markets
Expert
Knowledge of commodity trade issues
Advanced
Product pricing
Advanced
Sales and operations planning
Advanced
Negotiating
Expert
Customer relationship management
Advanced
Selling/deal Making
Expert

Leadership

• Developing self and others
• Lead digitalisation within the function
• Change agent
* Continuous improvement
* Performance management process and system
* General knowledge of people related policies, regulations and processes
* Contribute to establish Ma'aden as 3rd pillar of KSA economy

Safety

• Safety advocate - anywhere and everywhere
• Expert knowledge of applicable HSE legislation and regulations and its practical implications
• Concern for employees' wellbeing
• Ability to foster a safety culture
* Drive and facilitate Ma'aden Safety Culture Transformation Program