Captain - Food & Beverage
Job Details
Full Job Description
We are currently looking for dynamic, and self-motivated Food &
Beverage professionals who want to move their careers forward. As a
Captain you are responsible to provide professional and customer
focused service to our guests, ensuring their stay will become a
memorable experience and your role will include key responsibilities
such as:
• Perform all necessary tasks to service food & beverage
according to the standard of performance manual of the hotel
•
Acquire in depth knowledge of the food & beverage menu of the assigned
outlet in order to assist and provide advice to guests
• Practice
good customer relations and attend to customer complaints and queries
satisfactorily
• Ensure the Outlet is set-up for service and
supervise for a smooth operation
• Direct and supervise the
service team to ensure that all duties are performed as per
standards
• Ensure that all colleagues have received adequate
training to perform their duties
• Ensure proper organization,
planning and control of supplies and maintain concise record of all
beverage stock in order to ensure that the required is available
•
Ensure minimum wastage, breakage and spoilage
• Actively use up
selling techniques by exceeding guest expectations and to increase
revenue
Captain - Food & Beverage
Rotana Hotels
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